Privacy Policy
Last updated: April 2026
Who we are
This website is operated by Jarrasoft Ltd ("Jarrasoft", "we", "our", "us"), a company registered in England and Wales (Company No. 17106650) with its registered office at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ. We are the data controller responsible for your personal data. You can contact us at support@jarrasoft.co.uk.
Information we collect
We collect personal data that you voluntarily provide through our contact forms, including your full name, work email address, company name, and any message content. If you use our investor enquiry form, we may also collect your investor type. We also collect standard technical data automatically, including IP address, browser type, device information, and pages visited.
How and why we use your information
We use your data for the following purposes and lawful bases under UK GDPR: (a) To respond to your enquiries and provide information about our products and services - lawful basis: legitimate interests (operating our business and responding to prospective customers and investors). (b) To improve our website experience and analyse usage patterns - lawful basis: legitimate interests (improving our services). (c) To comply with legal and regulatory obligations - lawful basis: legal obligation.
Who we share your data with
We do not sell your personal data. We share data with the following categories of service providers who process data on our behalf: Vercel Inc. (website hosting, US-based), Google LLC (email delivery via Gmail SMTP, US-based). These providers process data under contractual agreements that include appropriate safeguards for your personal data.
International data transfers
Some of our service providers (Vercel, Google) are based in the United States. Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the ICO, to protect your data in accordance with UK data protection law.
Data retention
Contact form submissions are retained for 12 months from the date of submission, after which they are deleted. Technical analytics data (IP addresses, browser information) is retained for a maximum of 26 months. We may retain data for longer where required by law or to establish, exercise, or defend legal claims.
Your rights
Under UK GDPR, you have the right to: access your personal data; rectify inaccurate data; erase your data (in certain circumstances); restrict processing of your data; data portability; object to processing based on legitimate interests; withdraw consent at any time (where consent is the lawful basis). To exercise any of these rights, contact us at support@jarrasoft.co.uk. We will respond within one month.
Right to complain
If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO). You can contact the ICO at: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Website: ico.org.uk. Telephone: 0303 123 1113.
Cookies
Our website may use essential cookies required for the site to function correctly. We do not currently use advertising or tracking cookies. If this changes, we will update this policy and implement a cookie consent mechanism. You can manage cookie preferences through your browser settings.
Changes to this policy
We may update this policy periodically. Changes will be posted on this page with an updated revision date. We encourage you to review this page regularly.
Contact
Questions about this policy or your personal data? Email support@jarrasoft.co.uk.